How it works
Good UX is invisible — visitors just find what they need. We redesign journeys, navigation and structure so more people reach the point of enquiry without friction.
UX audit & research
1–2 weeksWe audit your site against usability best practice and watch how real users move through it, identifying the moments where people hesitate, get confused or give up.
Journey mapping
3–5 daysWe map the ideal path for each type of visitor and redesign navigation and page structure around it, so the next step is always obvious.
Wireframe & prototype
1–2 weeksWe prototype the new experience and test it before build, including accessibility against WCAG 2 guidelines so your site works for every visitor. More in removing friction.
Implement & measure
OngoingWe implement improvements and measure the impact on engagement and conversions. Better UX lifts every channel, which is why it underpins our conversion optimisation.
What's Included
How Pricing Works
UX projects are quoted individually based on the size of your site and the depth of research and testing involved. Pricing is agreed before we begin, with no long-term contract — many clients start with an audit and take it from there.
Why choose Uxcelerate
- Fewer drop-offs, more enquiries — our UX work contributes to a 6.4× average conversion-rate improvement.
- Accessibility built in, so your site works for everyone and meets recognised standards.
- We design for your real Lincolnshire customers, not for design-award judges.
- UX is the foundation of a high-performing website and effective CRO.
- Transparent project pricing and no long-term contracts.
Frequently asked questions
What is UX design?
UX (user experience) design is the practice of making a website easy, intuitive and satisfying to use. It covers structure, navigation, layout and the journey a visitor takes toward enquiring or buying. Good UX removes friction and confusion, so more visitors reach the action you want without giving up along the way.
How is UX design different from web design?
Web design is largely about how a site looks; UX design is about how it works. UX focuses on structure, navigation and the journey visitors take, making sure the experience is effortless. The best websites combine both — a strong visual design built on a solid UX foundation that converts.
How much does UX design cost?
UX projects are quoted individually based on the size of your site and the depth of research and testing needed, with no long-term contract. Many clients start with a UX audit to identify the biggest issues, then decide how far to go. We agree all pricing before work begins.
How long does a UX project take?
A focused UX audit takes one to two weeks; a full redesign of journeys and structure typically runs four to eight weeks, depending on your site’s size. We agree the scope and timeline up front, and because we prototype and test before building, there are fewer costly surprises later.
How do you know what to improve?
We combine usability best practice with evidence from real users — watching session recordings and heatmaps to see where people hesitate or leave. We also check accessibility against recognised standards. This shows the exact friction points costing you enquiries, so improvements are based on data, not opinion.
Will better UX actually increase enquiries?
Almost always. Removing friction — clearer navigation, simpler forms, obvious next steps — means fewer visitors give up before converting. Better UX lifts the performance of every other channel too, from SEO to paid ads, which is why it contributes directly to higher conversion rates and more enquiries.
Ready to grow?
Every day of friction costs you enquiries — let us find and fix it, with no long-term commitment.
Book a Free Strategy Call